Scrunchie Leo Clay
TRUE TO SIZE
How long does it take for my order to arrive?
After the order was placed, the DHL shipping within Germany will take about 3-5 working days. The dispatch within the European Union takes approximately 7-10 days. Please note these times are estimates and can be impacted by external factors, such as public holidays, strikes, weather, etc. For a detailed update, please use the tracking link provided to you in the shipping confirmation e-mail.
How much is the shipping?
We ship worldwide.
- Within Germany: Shipping within Germany is free for orders over €69.00. For orders under €69.00, shipping costs of €5.90 apply.
- Free shipping in the EU for orders over €250. Otherwise shipping costs €8.90
- Shipping costs to the U.K. and Switzerland are €9.90.
- Shipping to all other countries is €39.49.
Please note that all orders are shipped from Germany.
Shipping to Switzerland & UK:
Customers from switzerland can now order from our webshop without any further costs on arrival.
What is the exchange and return policy?
You can return your original and unworn items within 30 days. We will only accept items that still have the original tag attached. Deodorant stains or other soiling as well as damage caused by gross negligence (e.g. torn seams) will not be accepted and will be charged to you. Within Germany, Switzerland, and the E.U. we provide prepaid return labels.
RETURN FEES:
Germany: €3.95 will be deducted from your refund.
Other EU countries and Switzerland: €8 will be deducted from your refund.- Rest of the world: You pay your own return postage. A €3.95 return processing fee applies. Please ensure a proper customs declaration for returns. Hey Honey cannot accept returns with import duties.
The cost of processing of the return will be deducted immediately from the amount to be refunded to you before the refund. If you would like to exchange a product, please use our returns portal.
How do I return my order?
If you would like to return your order and register an exchange, please use our return portal:
RETURNS PORTAL FOR EU
RETURNS PORTAL FOR SWITZERLAND & UK
Once we receive your package, please allow 5-7 business days for refunds to be transferred back into your account. All items must be returned in their original condition, without having been worn, washed or altered, and with tags still attached.
Please always keep the receipt with your tracking number.
Wash separately! Machine wash max. 30 degrees with like colors, do not bleach. Hang or lay flat to dry, do not tumble dry. Do not iron. Do not dry clean.
Click here for more information and find our little care guide on how to give your clothes the love they deserve. Clothing production or any kind of production will always have an impact on our planet. Therefore, we are always striving towards long lasting, timeless designs that you can use for years.
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OUR ROOTS: YOGA
Informed by Imke’s and Janka’s background in fashion and textile management, combined with Tomma’s expertise in marketing and communication, together they have made Hey Honey the fashion mantra for the active, contemporary yogini and woman full of life.
Hey Honey was founded by Imke von Johnston and Janka Oeljeschlager in 2015 with the vision to contribute to innovative Yoga & Activewear and give it a design and comfort update with a more sustainable focus within the fashion industry. Hey Honey’s intention is to create a sophisticated style statement on the mat, during the day and after work with fair trade and community-focused initiatives. The sisterly trio was complete when Tomma Heymann joined as part of the Hey Honey team in 2017. With a small but growing team based in Hamburg, Hey Honey is a collective of creative minds and big hearts.
PRODUCTION
A fair and environmentally friendly production in Europe is a matter of course for us! We take the quality of our products and the ethical principles of our manufacturers very seriously and strive for the highest standards.
We only work with companies we have a personal relationship with and that share our norms and same views on quality. Our products are carefully made in Portugal and Turkey and certified according to OEKO-TEX® and some of our cotton styles are produced in Portugal on a long-standing Portuguese textile tradition.